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Help for Those Suffering Financial Hardship

In some cases the council will offer assistance to those struggling with financial difficulties due to unforeseen circumstances or situations out of their control.


Recession

Help for those struggling with financial difficulties due to the recent recession's effects on the UK economy, as well as some useful contacts to obtain free advice.

What to do if you can't pay your rent
What to do if you can't pay your Council Tax
pdf icon Recession Help leaflet [178kb]



Exceptional Hardship Fund (EHF)

This fund has been set up to provide short term relief for our most vulnerable customers who have seen a reduction in the Government support which helped to pay their Council Tax Liability or for those who are suffering financial hardship due to unforeseen circumstances.

Exceptional Hardship Fund



Discretionary Housing Payment

A Discretionary Housing Payment (DHP) is an additional payment awarded by local authorities to top up the difference between the housing Benefit (HB) awarded and the actual rental liability to help prevent benefit customers from losing their homes or falling into financial difficulty with the payments.

Find out more about Discretionary Housing Payments and who qualifies



Additional Information

Financial Management Advice - further advice and useful contacts for dealing with debt and the effects of the recent recession on the UK economy


Contact the Council Tax department

 

Contact Benefits

Telephone: 01799 510510

Email Council Tax

Complete and online enquiry form

 

Telephone: 01799 510335

Email Benefits

Complete and online enquiry form


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