Search site

Pests and Animal Nuisance

The Council has a new pest control service.

Dialapest logo

The pest control service

As from 16 May, Uttlesford District Council has secured arrangements with a new provider, DialAPest, which is the trading name of SDK Environmental Ltd.

DialAPest provide a comprehensive pest control service at low cost to UDC residents. Additional subsidies rates are available for customers in receipt of certain qualifying benefits.

The current charges are listed below. To use the service please contact DialAPest and advise them you are a resident of Uttlesford District Council, to ensure you benefit from the prices quoted.

There are two ways to contact DialAPest.

Online booking

Use the online form to request a booking. DialAPest will call you back to confirm details and arrange an appointment during their office hours.

Request a booking ►

 

Telephone booking

You can contact DialAPest directly by telephoning 03444 828 325 between 9am and 5pm seven days a week.
Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.
 

Charges

Rodents

PestTreatment feeQualifying benefit discount
Excluding VATIncluding VAT
Rats£37.00£44.4025% - £33.30
Mice£37.00£44.4025% - £33.30
Squirrels*£48.00£57.6025% - £43.20

 

Insects

PestTreatment feeQualifying benefit discount
Excluding VATIncluding VAT
Wasps/hornets£37.00£44.4025% - £33.30
Black ants£37.00£44.4025% - £33.30
Cluster flies£48.00£57.6025% - £43.20
Bed bugs**£48.00£57.6025% - £43.20
Fleas**£48.00£57.6025% - £43.20
Cockroaches**£48.00£57.6025% - £43.20
Other insectscost subject to survey25%

Notes

* Squirrels treated inside buildings only
** Insect treatment fees are based on a 2 bedroom property with a supplement of £15.50 net for each additional room

  • These fees apply to all owner occupiers and tenants in single family occupancy properties
  • Residents in receipt of qualifying benefits will receive a 25% discount on all pest treatments
  • Discounted treatment rates for landlords, letting agencies and estate agencies and are available on request
  • Commercial pest treatments can be provided subject to survey
  • Payment for treatments is normally collected by debit or credit card once your booking has been confirmed
  • You have the right to cancel and obtain a full refund at any time up and until the treatment commences
  • You must accept our contractor's treatment terms and conditions before any work can take place

Qualifying benefits for concessionary rates are as follows

  • Income support
  • Disabled persons tax credit
  • Council tax benefit
  • Housing benefit

You will need to show proof that you receive a benefit and a utility bill to confirm your address to the Pest Technicians when they call.

Information, Advice and Self Help

Bees

The Council does not provide a service for removing bee swarms; please contact: Honey Bee Swarm Rescue on 01223 836086 or out of hours on 07950 310784. Alternatively check the yellow pages for local bee keepers.

Other pest control providers

You can also use a alternative pest control company to get rid of pests. Be sure to use a reputable company which is a member of the British Pest Control Association (BPCA) or the National Pest Technicians Association (NPTA). You can search for the nearest member of the trade using the links below:

Search for a BPCA Pest Control Company ►

 

Search for a NPTA Pest Control Company ►

 

Animal Nuisance

 

For information on how the Council's Enforcement Team deals with animal fouling go to the Animal Fouling webpage.

For further information on keeping domestic and exotic animals go to the Animal Safety and Welfare webpage.

 


Additional information

► DialAPest's terms and conditions

► DialAPest's fact sheets provide information on the different types of pests