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Uttlesford's refuse collection service

During the prolonged heat wave a number of Uttlesford's refuse vehicles have encountered problems with their hydraulics - the heat has caused the lifting gear to function incorrectly.

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The maintenance team has been working hard to keep the fleet on the road and get collections completed.

Investment is being made in new vehicles over the coming 12 months, and back-up vehicles are now in place to make sure that the rounds are covered. The council will soon be trialling new vehicles to replace some of the current fleet.

The waste team itself is structured to meet the requirements of the service, and there is not a shortfall in the workforce. Over the last few weeks many of the crews have done double shifts in temperatures approaching and indeed exceeding 30 degrees in order to ensure the best service possible is provided to our residents.

Councillor Susan Barker, Cabinet Member for Environmental Services, said: "We have experienced a number of difficulties with the vehicles over the past few weeks but we now have a full fleet operating. We are about to trial a variety of new vehicles to find which are most suited to our needs, and will be looking to have replacement vehicles in place in the spring.

"I am very grateful for the commitment of our staff who have gone the extra mile to ensure we provide the best service to residents in difficult circumstances. I would also like to thank residents for their patience during this time."

Cllr Barker added that residents can greatly assist the crews by ensuring that bins are left at the boundary of their property by 7am on their collection day, and that the lids on all bins are closed properly. Other things that will help include wrapping all food in the food waste bin and cleaning the bin thoroughly after use, making sure to rinse jars, bottles and trays before putting them into the recycling bin, and ensuring no food waste finds its way into the general waste.

During the rare incidences when recycling and general waste need to be collected together, the materials are separated at the sorting centre to ensure the maximum volume of waste is recycled.

For more information on recycling, visit or go to to access Recycleopedia, the council's online tool which helps you to identify what items go into what bin.

You can also sign up for bin notification emails and regular recycling e-newsletters by subscribing at

24 July 2018