Community Information Centres

In addition to our Customer Service Centre in Saffron Walden we have two other addresses where you can speak to someone in person about council services.


Updates on our service due to Coronavirus
Our offices are now closed to the general public. Our Customer Service Centre remains open for phone and email enquiries, although we may make some changes to the way we operate.

We are not able to take any cash payments at this time.

There are a number of ways in which you can access our services:
•  Online (including to make a payment):
•  Email:
•  Phone: 01799 510510
•  Automated payments by telephone: 01799 510551 or 510552
•  Out of hours repairs to council properties: 01799 510510 and then press 2 for Uttlesford Norse
•  Out of hours other emergencies: 01799 510510 and then press 3 for our emergency call handling service

Please note that you can stay informed on all council service updates via our dedicated webpage, by following us on Facebook or Twitter (search UttlesfordDC), or by signing up for our regular e-newsletters.


Great Dunmow Customer Service Point

Uttlesford District Council
Great Dunmow Library
White Hart Way
Great Dunmow

Opening hours: Monday to Thursday, 9am to 1pm and 1:45pm to 5pm.


Thaxted Community Information Centre 

Information about tourism in the Uttlesford District is also available at the Thaxted Community Information Centre.

Uttlesford District Council
7 Town Street

Opening hours: Monday & Friday, 9am to 12.30pm (these are the normal opening hours but due to possible closures, please call 01799 510510 to confirm before visiting).


Additional Information

► Customer Service Centre in Saffron Walden

Tourist information