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Cost of living support

Advice and support to help manage the rising cost of living.

Housing Benefit, Local Council Tax Support and Discretionary Housing Benefit Privacy Notice

This privacy notice is provided for clarification on what information the council needs in order to process Housing Benefit, Local Council Tax Support or Discretionary Housing Payment claims.

It is necessary for the council to gather, collect, store and process personal information relating to Housing Benefit, Local Council Tax Support or Discretionary Housing Payment claimants.

We put measures in place to protect the privacy of individuals throughout this process. 

As a public authority, we take your rights and freedoms seriously and will only release information when required under law or with your consent.  Further information about your rights, how to contact the Data Protection Officer, how long information is held or how we process your personal information can be found at the Privacy webpage.
 

Information we may collect

When you make an application for Housing Benefit, Local Council Tax Support or Discretionary Housing Benefit we will collect your:

  • name
  • address and postcode
  • date of birth
  • telephone number
  • email address
  • National Insurance Number
  • employer details
  • income details
  • expenditure details
  • capital details
  • lasting power of attorney details
  • medical information
  • liability details
     

Sharing your information

We may share this information with:

  • other departments of the council
  • other councils
  • government departments such as HMRC; DWP; DCLG and the Cabinet Office (as part of the National Fraud Initiative)
  • government agencies and charitable organisations
  • Police
  • credit reference agencies
     

Keeping your information

The council will only keep your information for as long as necessary.  Full details of how long the council retains your information can be found in the council's Document Retention Policy (PDF) [705KB] .   After this time your information will be securely destroyed.