Bogus council house repairs scam

The council's housing tenants are warned to be on their guard if they are contacted by someone offering to arrange repairs to their home.

We have had reports of tenants being contacted by individuals claiming to be offering repairs or home improvements on behalf of the council.

Uttlesford Norse carries out repairs to all of our properties and will not contact you unless you have asked for some work to be carried out first.
 

What to do

All Uttlesford Norse will have an official ID badge.

If you have any concerns about repairs or anyone calling on behalf of the‚Äč council, you should contact us on 01799 510510 or email uconnect@uttlesford.gov.uk.

To arrange a repair to a council property you should contact Uttlesford Norse in the first instance. Telephone: 01799 510510 then press 5 for Housing Services and then press 2 for Uttlesford Norse email or repairs@uttlesfordnorse.co.uk
 

Steps to protect yourself

If you are cold called by phone and asked about council repairs, you should end the call as quickly as possible. Do not give out any personal information, particularly bank account or debit or credit card details.

Essex Police has useful tips on how to protect yourself against bogus telephone callers.

Updated 13:05 on 24 May