New tenant engagement

Here, in short, is what being involved with tenant engagement means.

Here is what the Tenant and Leaseholder Panel will be doing.

And this is not all, we're anticipating that the panel will develop and expand overtime to meet the needs and changes of housing in 2020 and beyond.

What we'll be doing

We'll be sharing ideas and experiences to help shape housing services for all tenants across the district.


This is what we can offer you as a member of our Tenant and Leaseholder Panel:

  • Seat on Uttlesford District Council's Housing Board
  • Seat on Uttlesford Norse Board
  • Individual engagement
  • Meetings
  • Surveys and questionnaires
  • Membership of Tpas. Tpas are leading tenant engagement experts. As a Tpas member they will give you a voice in the sector and provide you with ongoing support and guidance to help you to get involved with Uttlesford as your landlord or to lead activity in your community.
  • Training
  • Virtual meetings using Zoom

Multi-agency trailer days

The is a good example of partnership working. It carries with information on council housing services as well as advice from a range of public agencies, and we have people on hand to talk about fire safety, security and support for you in your home.


This is what we publish for tenants to keep everyone informed:

  • Housing News, the council's magazine for tenants
  • Housing e-newsletter
  • WOW, newsletter (sheltered housing)
  • Facebook page

Focus groups

Take part in:

  • Scrutiny projects
  • Data analysis

Armchair reviewers

Help us to review:

  • Documents
  • Policies
  • Literature


Help to run consultations on:

  • Development
  • Neighbourhood
  • Sheltered housing
  • Individual housing

National Tenant Engagement Standards

The Tpas National Engagement Standards 2020 are designed to make sure you are ready to drive improvements in engagement in the future. We will concentrate on:

  • Governance
  • Scrutiny
  • Business and strategy
  • Complaints
  • Information and communication
  • Resources for engagement
  • Community & wider engagement