Need help?

There are many organisations in Uttlesford offering support to individuals and families, including advice and practical help.


Dementia support

Support for carers

- Getting around

Stay safe at home

- Getting online

- Family support

- Volunteering

- Useful contacts


Dementia Support

If you need help supporting someone living with dementia, the Alzheimer's Society is here for you. You may feel anxious, scared or lonely, but you are not alone
- help is available. Dementia Connect is the Alzheimer's Society's personalised support service. It's free, easy to access, and puts you in touch with the right support, from local help to telephone and online advice.

Dementia Connect
Tel: 0333 150 3456
For further information on local support and information, please visit:

You can also contact the Saffron Walden Dementia Action Alliance
Tel: 07973 409566

Support for carers

Carers FIRST Essex offers help and support for carers across the county. The Carers Hub remains open during this time and webchat is available at various times in the week.
Tel: 0300 303 1555

Action for Family Carers provides information and support to carers who have unpaid caring responsibilities for others.
Tel: 0300 770 8090

Getting around

Public transport - please remember to wear a face covering whilst using public transport to protect yourself and those around you.

For up-to-date bus times, please visit:

Uttlesford Community Travel provides a service to those who find it difficult to access normal public transport, the over 60's, the disabled and those who are rurally isolated. All minibuses are wheelchair accessible.
Tel: 01371 875787 / 01799 519008 / 01245 279052

Stay safe at home

Are you, or someone you know, experiencing domestic abuse?

COMPASS is the single point of access helpline to support victims of domestic abuse across Essex, Southend and Thurrock.

COMPASS 24hr help
Tel: 0330 333 7444

Getting online

Digital Learners is a local service which aims to equip and help anyone aged 18 years+ who would like to be able to use a smartphone, tablet, laptop or other software. It can also help if you'd like to learn more about cyber security and how to avoid online scams.
Tel: 01371 878400

For practical support in getting help with applying for benefits, completing forms on-line or overcoming barriers caused by not being able to use the internet,
please contact Uttlesford Citizens Advice for help:
Call: 01799 618840

Family support

Spangles Family Hub is a happy and friendly environment which offers a wide range of services and information for the whole family.
Tel: 0300 247 0122


Give an hour, make a day!

Volunteer Uttlesford matches volunteers with people who need prescription collections, shopping and befriending. In addition, they provide a service for anyone who is interested in volunteering and organisations that need volunteers. They also support those with dementia and their carers.

Time Bank is a register of people who are willing to help with a wide range of everyday tasks, including DIY, gardening, dog walking and getting online. Not only that, if you give someone an hour of your time, you will then earn an hour's credit. So feeding your neighbour's cats could earn you an hour's worth of help painting the house!

Volunteer Uttlesford
Tel: 01799 510525