Get help for you
How to get help if you are self-isolating, or feeling isolated. Financial help including help with Council Tax, if you've lost your job or had an income drop because of coronavirus and what to do if you are homeless.
Getting food, medicine or help with essential tasks
If you, a family member or a neighbour are self-isolating, or feeling isolated, and need help getting food or medicine or doing other essential tasks we have set up a community helpline:
Call: 03333 408 218 (8am to 8pm, Monday to Friday)
We have advice on other organisations that can offer community support during the coronavirus outbreak.
Day to day
Relate has advice for relationships during coronavirus.
If you're worried about someone who might be vulnerable, you can report a concern by filling in an online safeguarding referral form.
Financial help, including help with Council Tax, if you've lost your job or had an income drop because of coronavirus.
If your income is affected by coronavirus you may be able to claim benefits to support you through this period.
The government has set up a Test and Trace Support Payment scheme of £500 to support eligible low paid workers whose earnings are affected by staying at home and isolating for 14 days.
Find help to find work and information about training courses.
If you're self-employed or a member of a partnership in the UK and have lost income due to coronavirus (COVID-19) there there is funding and information available to support you.
Private tenants help
Our Housing Options Officers are here to help and are experienced in assisting people in various situations including:
- People who have lost their accommodation
- People who are worried about losing their home
- People who need to move
The Shelter coronavirus housing advice page also has a wide range of useful information.
We are providing homelessness services as normal. For further information see our Housing Options and homelessness frequently asked questions (FAQs).
Help to protect you from scams
Make sure you are protecting yourself and your family from criminals trying to take advantage of the coronavirus situation.
We have put together some help and advice on scams during the coronavirus outbreak, including alerts on the latest tricks and cons used by fraudsters.