Get help for you

How to get help if you are self-isolating, or feeling isolated. Financial help including help with Council Tax, if you've lost your job or had an income drop because of coronavirus and what to do if you are homeless.


Household Support Fund

As part of the nationwide efforts to recover following the pandemic, Essex County Council have been provided with some funding from the government's Household Support Fund (HSF).

This funding will be used to help people with food, fuel and other household costs this winter.

Get help from the HSF

Getting food, medicine or help with essential tasks

If you, a family member or a neighbour are self-isolating, or feeling isolated, and need help getting food or medicine or doing other essential tasks we have set up a community helpline:

Call: 03333 408 218 (8am to 8pm, Monday to Friday)



We have advice on other organisations that can offer community support during the coronavirus outbreak.

Day to day

Wellbeing during the coronavirus outbreak

Bereavement support during the coronavirus outbreak


Domestic abuse

Get help if you or someone you know is a victim of abuse of violence.

Relate has advice for relationships during coronavirus.

Vulnerable people

If you're worried about someone who might be vulnerable, you can report a concern by filling in an online safeguarding referral form.

Sanctuary Scheme


Financial help, including help with Council Tax, if you've lost your job or had an income drop because of coronavirus.

Council Tax support during the coronavirus outbreak

If your income is affected by coronavirus you may be able to claim benefits to support you through this period.

Housing benefits and rent

The Test and Trace Support Payment scheme scheme in England has now closed. If you were told to self-isolate before 24 February you will have needed to make a claim within 42 days of the first day of self-isolation. The last date that you could make a claim was 6 April.

Employment support

Find help to find work and information about training courses.

Employment support during the coronavirus pandemic

Self-employed support

If you're self-employed or a member of a partnership in the UK and have lost income due to coronavirus (COVID-19) there there is funding and information available to support you.

Self employed support during the coronavirus outbreak

Private tenants help

Our Housing Options Officers are here to help and are experienced in assisting people in various situations including:

  • People who have lost their accommodation
  • People who are worried about losing their home
  • People who need to move

The Shelter coronavirus housing advice page also has a wide range of useful information.


We are providing homelessness services as normal. For further information see our Housing Options and homelessness frequently asked questions (FAQs).

Help to protect you from scams

Make sure you are protecting yourself and your family from criminals trying to take advantage of the coronavirus situation.

We have put together some help and advice on scams during the coronavirus outbreak, including alerts on the latest tricks and cons used by fraudsters.