Sign up for the garden waste collection service
Set up regular garden waste collections, renew your subscription to the service and how to order a new or replacement garden waste bin.
If you live in Uttlesford you can ask us to collect garden waste from your home for just £50 a year, or £37.50 if you receive benefits.
Collections are every 2 weeks.
The service is suspended for one month over the Christmas and New Year period.
How to sign up
Join as a new customer, renew your subscription if you already use the service, order additional collections or purchase a replacement bin.
New customers
Sign up for a subscription to the garden waste service if you are a new customer.
You can sign up now to have your garden waste collected from 1 July 2024 to 30 June 2025.
What is costs
The garden waste service costs £50 for new customers.
Discounts
If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you just need to pay £37.50.
You will need to provide your claim number. If you are unsure of your claim number you can call us 01799 510510.
Bins
All new customers also need to purchase a garden waste bin from us. This costs £30.
There is no discount on the cost of a bin.
How to sign up
You can sign up using our online form. At the end of the form you'll find instructions on how to pay:
- online
- over the phone
- by cheque
- in person
Existing customers
Renew your subscription for the garden waste service if you are an existing customer.
If you have a subscription for our garden waste service it should expire on 31 May. But this year we will be extending it by 4 weeks to the end of June to make up for the collections that were missed because of the recent disruptions to the service.
You can sign up now to renew your subscription to have your garden waste collected. Your subscription will run from 1 July 2024 to 30 June 2025.
What it costs
The garden waste service costs £50 for existing customers.
Discounts
If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you just need to pay £37.50.
You will need to provide your claim number. If you are unsure of your claim number you can call us 01799 510510.
How to pay
Please include your garden waste reference number with all payments.
Pay by annual Direct Debit
Direct Debit is a quick and easy way to pay for our garden waste service.
If you already pay by Direct Debit
If you already pay by Direct Debit and there have been any changes to your account details you must let us know by no later that 10 May 2024 for your collections to continue. We'll take payment on 1 July from your bank account.
If you want to set up a Direct Debit
If you have previously paid another way but now want to pay by Direct Debit for your garden waste collections you can do so.
Complete a Direct Debit payment form (PDF) [307KB] .
Sending your completed Direct Debit
Send your completed form to us by no later that 10 May 2024 for your collections to continue. We'll take payment on 1 July 2024 from your bank account.
Send your form by email to uconnect@uttlesford.gov.uk
Send your form by post to: Uttlesford District Council, Council Offices, London Road, Saffron Walden CB11 4ER
Pay online
To ensure that your collections continue you needed to have paid online by 10 June 2024.
Please enter:
- Reference - as shown on your letter
- Amount - amount payable
- Description - surname, first line of your address, post code and benefit claim number if applicable
Pay for garden waste collections (opens new window)
Pay by credit or debit card
To ensure that your collections continue you needed to have paid by phone by 10 June 2024.
You will need to call us on 01799 510510 if you want to pay over the phone using your debit card or credit card.
You can also pay by card at the reception at our London Road Offices in Saffron Walden.
Pay by cheque
To ensure that your collections continue you needed to have paid by cheque by 10 June 2024.
Please ensure that you put your garden waste reference on the back of your cheque. You will then need to send it to us at:
Uttlesford District Council, Council Offices, London Road, Saffron Walden, Essex CB11 4ER
Additional bins and collections
Sign up to the garden waste service if you want to order additional bins and collections.
If you have a lot of garden waste you can pay for an additional bin and collection from 1 July 2024 to 30 June 2025.
What it costs
The garden waste service costs £50 for each year of additional collections.
Discounts
If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you just need to pay £37.50.
You will need to provide your claim number. If you are unsure of your claim number you can call us 01799 510510.
Bins
You will also need to purchase an additional garden waste bin from us. This costs £30.
There is no discount on the cost of a bin.
How to sign up
You can sign up using our online form. At the end of the form you'll find instructions on how to pay:
- online
- over the phone
- by cheque
- in person
Get a replacement bin
Order a replacement garden waste bin.
You can order a replacement garden waste bin if yours has been lost or damaged.
A replacement garden waste bin costs £30.
How to order a bin
You can order a new bin using our online form. At the end of the form, you'll find instructions on how to pay:
- online
- over the phone
- by cheque
- in person