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Need to contact the council - try our new instant messaging service.

With GOSS LiveChat, visitors to our website can ask quick questions to our Customer Service Centre staff via a text chat interface, without the need for a phone call. A member of staff can respond immediately, helping customers to find information and complete transactions on the website.

Why not give it a try today? Just click on the button below.

The Live Chat system will be monitored during normal office hours, but messages can be left via the system at other times. Customers can still also contact the Council by email to, or via a number of custom online forms on our website at The traditional phone and front desk methods are also of course available.

Comments, pictures, and feedback are also welcome on our Twitter feed, or on our Facebook page