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Please be aware that owing to an issue with our fleet of lorries collections on Friday 7 April will be limited.

Click here to find out more about which areas we will not be able to visit.

If you are not in one of these areas and your bin is still missed today we would appreciate it if you did not use this form to report it as it is unlikely we will be able to follow up your collection.

If you need to report a missed bin from earlier in the week, we may not be able to return for it.

We apologise for any inconvenience, and thank you for bearing with us.

For the latest updates, please sign up to our newsletters, or keep an eye on our Facebook or Twitter pages.

You can use this form to report a missed waste or recycling collection including black waste bins, green recycling bins, brown kitchen waste bins and garden waste sacks.

Please fill in all the applicable fields and fill in any relevant additional information in the "Any additional notes" field. To send us the form, please click the Submit button at the bottom of the page.

We aim to empty any missed bins within four working days of them being reported. 

iCM Form
  1. Your Details
  2. Contact Details
  3. Missed Collection Details
  4. Any additional notes
  5. Verification
    1. Please type in the box below the letters and numbers which you can see in the following image: