Report a missed waste or recycling collection

You can use this form to report a missed waste or recycling collection including black waste bins, green recycling bins, brown kitchen waste bins and garden waste sacks.

Although crews are very regular, sometimes their routes can change at short notice, so please do not report any bins as missed until after 5pm on your usual collection day.

Please fill in all the applicable fields and fill in any relevant additional information in the "Any additional notes" field. To send us the form, please click the Submit button at the bottom of the page.

We aim to empty any missed bins within four working days of them being reported.