Information for Ukrainian guests: health services
Health and wellness information for Ukrainian guests staying in Uttlesford.
The NHS is prepared to welcome people arriving from the Ukraine and arrangements are already in place to provide interpreting services for information and advice and health appointments.
NHS services
Many services are available from the NHS and getting to the right place for a condition or clinical need first time helps people to get the information, advice or treatment needed as quickly as possible.
You can get information explaining how the NHS works and how to access services translated into Ukrainian and Russian on the Doctors of the World website:
The NHS website collated a range of health information in different languages, including Ukrainian and Russian. The topics include babies, cancer, heart health and mental health and wellbeing.
Health information and advice is also available 24-hours a day from the NHS for free: Telephone: 111. If an interpreter is required, guests can ask for an interpreter in their language by saying "interpreter please."
Get help and advice on PTSD and trauma available in Russian and Ukrainian on the Psychology Tools website.
Registering with a GP
Ukrainian arrivals can receive emergency treatment from a GP surgery for 14 days. After that, they will need to register with a GP.
Registering with a GP is important and individuals and families will be able to access a new patient consultation to look at their needs. Your guests won't need to provide proof of address, identity or immigration status when registering with a GP practice, but it's helpful if they're able to supply any documents.
Getting a prescription
Ukrainian nationals will need to visit their new GP to get a prescription. They should then take their prescription to a pharmacy or chemist to receive the medication. They may need to pay for prescription medicines. Pharmacists can give free advice on treating minor health problems, such as colds and coughs. Find a local pharmacy.
Dentistry services
Ukrainian nationals can register with a dentist as either an NHS patient or a private patient. Find a dentist.
If your guest is receiving Universal Credit they should let the practice know and register as an NHS patient. Check-ups and necessary treatments will be free.
Regular dental check-ups are preferable to waiting until there are dental issues. If urgent dental help is needed, Telephone: 111.
Maternity care and midwifery services
A GP can arrange appointments with maternity and midwifery services. Children under the age of 5 are supported by the health visiting team and a referral to the team should be made by the GP.