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Cost of living support

Financial advice and emotional support on how you can ease the cost of living squeeze.

Details about cookies on

Cookies that we use, what they're for and when they expire.

We use cookies to store information about how you use the website, such as the pages you visit. On our site we use three types of cookie. You can find out more about the cookies we use, what they're for and when they expire.

Cookies that measure website use

We use Google Analytics software to collect anonymised information about how you use

We do this to help make sure the site is meeting the needs of its users and to help us make improvements to the site and to government digital services.

We do not allow Google to use or share the data about how you use our site.

Google Analytics sets cookies that store anonymised information about:

  • how you got to the site
  • the pages you visit on and our other digital services, and how long you spend on each page
  • what you click on while you're visiting the site

You can read Google's policy on privacy and how they safeguard your data.

Google Analytics sets the following cookies:

_gaThese help us count how many people visit by tracking if you've visited before2 years
_gidThese help us count how many people visit by tracking if you've visited before24 hours
_gatThese help us to maintain service availability on minute


Cookies that help with our communications and marketing

Some of our pages may contain content from other sites, like YouTube, which may set their own cookies. These sites are sometimes called 'third party' services. This tells us how many people are seeing the content and whether it's useful.

In addition, if you share a link to one of our pages, the service you share it on (for example, Facebook) may set a cookie. We have no control over cookies set on other websites - you can turn them off, but not through us.

YouTube videos

We use YouTube to show videos on some of our pages. YouTube sets cookies when you visit one of these pages.

_use_hitboxThis is a randomly generated number that identifies your browserWhen you close your browser
VISITOR_INFO1_LIVELets YouTube count the views of embedded YouTube videos9 months


Strictly necessary cookies

We need these cookies to make our website work properly. They are used to keep it safe, to help you make payments and to make the site as accessible as possible for everyone.

These cookies will also:

  • remember the notifications you've seen so you're not shown them again
  • remember your progress through a form

You can disable these cookies in your browser settings, but this may affect how our website works.

gi_consent_savedThis is used to remember your consent preferences90 days
gi_consent_ analyticsThis is used to remember your analytics consent preferences90 days
gi_consent-socialmediaThis is used to remember your social media consent  preferences90 days