Contact us

How to contact us when we are open and what to do when we are closed.

Contact Uttlesford District Council

Email: uconnect@uttlesford.gov.uk
Complete an online enquiry form
Telephone: 01799 510510
Fax: 01799 510550
Textphone Users: 18001
Contact us on Twitter
Contact us on  Facebook

Uttlesford District Council
Council Offices
London Road
Saffron Walden
CB11 4ER

More information on how to find our Saffron Walden offices.
 

When we are open

Customer service centre

Our customer service centre is open for telephone, email and Live chat enquiries.

Monday to Thursday: 8.30am to 5pm

Friday: 9am to 4.30pm

On the last Wednesday of every month our offices and telephone lines in Saffron Walden will be open at 10am, rather than 8.30am. No other opening times are affected.

Reception area

The reception at the London Road Offices in Saffron Walden is open 4 days a week.

Monday: 9am to 12pm and 1pm to 4pm

Tuesday: 9am to 12pm and 1pm to 4pm

Thursday: 9am to 12pm and 1pm to 4pm

Friday: 9am to 12pm and 1pm to 4pm

We are not able to take any cash payments at the reception desk.

 

When we are not open

If your call is outside normal working hours we have an emergency service.

Out of hours repairs to council properties

Telephone: 01799 510510 and then press 2 for Uttlesford Norse

Out of hours other emergencies

Telephone: 01799 510510 and then press 3 for our emergency call handling service
 

Feedback

We aim to provide you with a high-quality service and welcome all feedback about the services that we provide and how they could be improved.
 

Stay informed

You can stay informed on all council service updates via our dedicated webpage, by following us on Facebook or Twitter (search UttlesfordDC), or by signing up for our regular e-newsletters.