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Cost of living support

Advice and support to help manage the rising cost of living.


Find out if you qualify for help to pay your rent or Council Tax and which circumstances may affect the benefit you receive.

Managing Benefits using a handheld digital device


Manage your benefits online (opens new window)

Make and track a benefits claim, report a change of circumstances and upload additional evidence using our Northgate benefits portal.

You do not need to register to use this service.


Local Council Tax Support

Housing Benefit

Universal Credit

Online benefit calculators

Local Housing Allowance - private rental properties

Council Tax and Housing Benefit Forms


Go straight to our other related services

Change of circumstances

Housing Benefit - Social Housing Size Criteria

Backdating benefit claims

Extra Adults in your property (non-dependants)

Help for those suffering financial hardship

Council Tax and Housing Benefit Penalty Notices

► Housing Benefit and Local Council Tax Support surgery


Additional information

Customer service standards - what you can expect from us