Customer Service Centre

Our main customer service centre can be found at our offices in Saffron Walden.

Saffron Walden reception

The reception at the London Road Offices in Saffron Walden is open 5 days a week.

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm

We are not able to take any cash payments at the reception desk.

Saffron Walden opening times 

You can call our contact centre at the following times: 

Monday to Thursday, 8.30am to 5pm

Friday, 9am to 4.30pm

⚠ On the last Wednesday of every month our telephone lines in Saffron Walden and Live Chat will be open from 10am, rather than 8.30am.
 

How to contact us

You can also contact us by phone or email.

Tel: 01799 510510
Email: uconnect@uttlesford.gov.uk
 

How to find us

If you want to visit us you to speak to someone in person about council services you can find us at:

Council Offices
London Road
Saffron Walden
CB11 4ER

More information on how to find us.