Street Services Privacy Notice

This privacy notice is provided for clarification on what information the council needs in order to carry out the functions of the street services section.

It is necessary for the council to gather, collect, store and process personal information relating to the collection of waste and recyclables, the provision of assisted waste collections, the provision of the welfare garden maintenance service, clinical waste collections, garden waste collections and commercial waste collections.  The council puts measures in place to protect the privacy of individuals throughout this process.

As a public authority, the council takes your rights and freedoms seriously and will only release information when required under law or with your consent.  Further information about your rights, how to contact the Data Protection Officer, how long information is held or how we process your personal information can be found at the Privacy webpage.

Information we may collect

  • Name
  • Address + Postcode
  • Telephone details
  • Email address
  • Medical information (for provision of clinical waste collection service & assisted collections)

We may share the information with

  • Other departments of the council
  • Clinical waste contractor
  • Bin deliveries contractor

The council will only keep your information for as long as necessary.  Full details of how long the council retains your information can be found in the council's Document Retention Policy (PDF) [705KB] .   After this time your information will be securely destroyed.