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Cost of living support

Financial advice and emotional support on how you can ease the cost of living squeeze.

Housing Rents Privacy Notice

This privacy notice is provided for clarification on what information the council needs in order to collect your Council Rent.

It is necessary for the council to gather, collect, store and process personal information relating to Council Tenants. The council puts measures in place to protect the privacy of individuals throughout this process.  

As a public authority, the Council takes your rights and freedoms seriously and will only release information when required under law or with your consent.  Further information about your rights, how to contact the Data Protection Officer, how long information is held or how we process your personal information can be found at the Privacy webpage.

Information we may collect.

  • Email address
  • Telephone number
  • Bank & Building Society details
  • Power of Attorney details
  • alternatively billing address
  • Account notepad entries

We may share the information with

  • Other departments of the Council
  • Other councils
  • Government departments such as HMRC; DWP and the Cabinet Office (as part of the National Fraud Initiative)
  • Police
  • Credit Reference Agencies

The council will only keep your information for as long as necessary.  Full details of how long the council retains your information can be found in the council's Document Retention Policy (PDF) [705KB] .   After this time your information will be securely destroyed.