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Housing Property Services Privacy Notice

This privacy notice is provided for clarification on what information the council needs in order to carry out repairs and maintenance to your property.

It is necessary for the council to gather, collect, store and process personal information relating to Housing Property Services. The council puts measures in place to protect the privacy of individuals throughout this process.  

As a public authority, Council takes your rights and freedoms seriously and will only release information when required under law or with your consent.  Further information about your rights, how to contact the Data Protection Officer, how long information is held or how we process your personal information can be found at the Privacy webpage.

Information we may collect

  • Name
  • Address + Postcode
  • Telephone details
  • Emails address
  • Power of Attorney details / Permission for a representative to speak on your behalf

We may share the information with

  • Other departments of the Council
  • Other councils
  • Contractors employed by the Council to carry out property repairs and maintenance
  • Utility providers
  • Government departments and agencies such as the Cabinet Office (as part of the National Fraud Initiative) and the Valuation Office Agency
  • Police

The council will only keep your information for as long as necessary.  Full details of how long the council retains your information can be found in the council's Document Retention Policy (PDF) [705KB] .   After this time your information will be securely destroyed.  



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