Pay your Council Tax
There are a number of payment options available in order to pay your Council Tax.
There are revisions to this service due to Coronavirus. Please see the current updates to our customer services on the Service updates page.
Direct Debit is the easiest and most convenient way to pay your council tax.
Direct Debit payments are protected by the .
With direct debit you have the choice of either the 1st, 8th, 15th or the 23rd of the month as instalment dates. All other payment methods require payment on the 1st of each month.
Alternatively, please contact one of our UConnect Customer Service Operators who will be happy to set up a Direct Debit with you over the telephone or they can put a Direct Debit instruction in the post to you. Telephone 01799 510510 or email firstname.lastname@example.org. Direct Debit forms are also available for completion in person at either the Saffron Walden Council Offices or the Great Dunmow CSC.
Please continue to make payment by your current method until you receive a new bill showing details of the Direct Debit payments that will be requested from your bank.
You can pay your monthly Council Tax bill securely online. The payments system has been designed to be used with Internet Explorer.
The payments system has been designed to be used with Internet Explorer.
Please note that the facility to pay online is unavailable from between 17:25 and 17:40 every day.
Call 01799 510551 to use our automated telephone system. This is an automatic system allowing you to give your payments details over the phone quickly and efficiently, without having to wait to speak to a member of staff.
Please have your card details, council tax reference number and the amount you would like to pay ready. This service is available 24 hours a day seven days a week. You will be given a confirmation number at the end of the transaction so it may also useful to have a pen and paper handy.
Alternatively, if you would like to speak to a person, telephone payments can be made by phoning 01799 510510, where a UConnect Customer Service Operator will be happy to assist you.
Payment may be made by credit or debit card at either of the offices listed below:
Uttlesford District Council
Uttlesford District Council
Great Dunmow Library
White Hart Way
Cash payments can also be deposited in our ATM located at Great Dunmow Library. Please note that these facilities are only available during office hours, 9am to 5pm Monday to Thursday and 9am to 4.30pm Friday.
If this facility is available through your bank please follow the instructions already provided by your bank and quote both your council tax reference number and the council's bank details which are Account Number 20999555 and Sort Code 20-74-21.
If you would like help understanding your Council Tax bill, view the.