Information about you, or someone you care for

You have a right to access any information the council holds about you.

There's no charge for accessing your information.

Information we do not hold

We do not hold information about:

services associated with adult social care - you will need to request the information from Essex County Council
services associated with children's social care - you will need to request the information from Essex County Council
services associated with special educational needs and disabilities (SEND) - you will need to request the information from Essex County Council
school records - you will need to contact the school
health and medical records - you will need to contact the NHS
birth, death or marriage certificates - you can request these at the Essex Records Office
CCTV recordings of road traffic - traffic cameras watch traffic, but do not record it
CCTV in public areas - you will need to contact the relevant town or parish council

Requesting information for somebody else

Normally you can only request access to your own data. In some cases you can request data on behalf of someone else.

Read our guidance on requesting information about:

another adult
your child
someone who has died

Make a request about you

You can make a request for information about yourself, or someone else if they have given you permission to do so. This is known as a Subject Access Request (SAR).

you will need to provide:

your full name
your address
your telephone number and / or email address
your date of birth
proof of your identity, such as a valid passport, driving license or full birth certificate
a description of the information you want to receive - the more information you give us will help us provide your information quicker

Making an information request

You might find it helpful to use our request information form (SAR form).

You can also make your request by social media, by talking to us, by post or by email.

Telephone: 01799 510510

Email: dpo@uttlesford.gov.uk

Data Protection Officer
Uttlesford District Council
London Road
Saffron Walden
CB11 4ER

You can also get in touch with us using alternative methods via our contact us page.

After you've made a request

We will reply to confirm we have received your request.

We may ask more questions to help us find the information you have requested. We may ask to see original copies of any proof of identity if the copies provided are not clear.

We aim to answer your request within 1 month, but it can take longer if your request is complex.

If you're unhappy with our response

You can contact our Data Protection Officer if you are not happy with the response you receive from us.

Data Protection Officer