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Cost of living support

Financial advice and emotional support on how you can ease the cost of living squeeze.

Home Upgrade Grant: Phase 2 (closed to applications)

Funding to improve the energy efficiency of your home if you are on a low income and are not connected to mains gas.

This grant scheme is now closed

The Home Upgrade Grant Phase 2 (HUG2) scheme is now closed for new applications. If you have already applied your application will still be processed.

A new scheme will be announced in the spring of 2025.

 

If you are on a low income and living in a home that is off the gas grid you may be able to get help with making energy-saving improvements to your home.

Any improvements can help you to keep you warmer while saving you money on your energy bills and reducing carbon emissions from fossil fuels.

The scheme can help with installing improvements such as:

  • new low-carbon heating systems such as heat pumps
  • insulation for walls, lofts and floors
  • new heating controls or an energy efficient hot water system helping you to only use heat when you need to
  • energy-efficient lighting which is cheaper to run
     

Eligibility

You can apply to the HUG2 scheme if you are a home owner or a private tenant.

Household income

You will be eligible if you:

  • have a gross household income of less than £36,000 a year
    or
  • are receiving certain income-related means-tested benefits such as Universal Credit

Other criteria

Your home must be:

  • off the gas grid
  • have an energy performance certificate rating (EPC) of: D, E, F or G

Find information on energy certificates on GOV.UK.
 

Questions

You can contact our Climate Change Team for help and advice.

Email: climatechange@uttlesford.gov.uk

Telephone: 01799 510510

You can also get in touch with us using alternative methods via our contact us page.
 

After you've applied

If you have been referred to Warmworks it does not mean that you will automatically get help with making energy-saving improvements to your home.

Check what happens when you apply.

Application

Your application is sent to Warmworks from the HUG hub, by the Energy Savings Trust or your details are referred to us by Citizen's Advice, a GP or NHS professional healthcare worker.

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Assessment

Warmworks will need to confirm that your household meets the eligibility criteria for the HUG2 scheme.

You will be informed of the outcome of your assessment and what support may be available.

You will be advised at each stage what will be involved

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Home assessment report

You will be sent an email or letter telling you about the improvements suggested for your home.

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Suitability and agreement

A technical survey will be done to check your property is suitable for the improvements suggested.

A Home Owner Agreement will be provided highlighting the measures being offered within this scheme.

Warmworks' funding provider will check your application to ensure it meets the requirements of the scheme.

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Installation

Works will be done by specialist installers.

The work may be checked independently to make sure quality standards are maintained.

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Completion of the works

All paperwork (warranties, manuals and certificates) will be provided to you.

Warmworks will carry out a survey to make sure you are satisfied.

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Enjoy your warm home

You can continue to improve your home to make it more energy efficient.

 

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