Change of circumstance

If you currently receive Housing Benefit or Local Council Tax Support you need to tell us straight away about any change that could affect how much benefit you get.

⚠ You need to have a live claim to be able to report a change. If you do not have a live claim, you'll have to make a new one.

If you delay telling us about a change you may lose out on extra benefit or we may pay you too much and you'll have to pay it back.

Types of change

Examples of changes you would need to tell us about:

Changes to the money you get

Please tell us if:

• you start or stop receiving any Department of Work and Pensions (DWP) benefits
• the money you or your partner gets increases or decreases
• the money non-dependants get increases or decreases
• there are any other changes in the money people in your home receive, e.g. someone starts receiving Disability Living Allowance

Changes in your home

Please tell us if:

• you change your address
• the number of people in your home changes, for example someone has a baby
• a partner comes to live with you
• a partner leaves
• your rent changes

Other changes

Please tell us if:

• you, or your partner, go into hospital for more than six weeks
• you, or your partner, become a student, or stop being a student
• you, or your partner, or any another member of your household are likely to be absent from your home for a period of 4 weeks or more
• the amount of savings or capital you have changes

This list does not include every change you need to tell us about. If you are unsure, tell us anyway.

You need to have a live claim to be able to report a change. If you do not have a live claim, you'll have to make a new one.

Report change

Report a change of circumstance

Alternatively you can email us at benefits@uttlesford.gov.uk

Evidence required

We will need to see evidence of the change before we can make a decision. We need to see this evidence for any children in your household as well. The sooner you provide the information the quicker a decision will be made.

The easiest way to provide evidence is by sending us an email to benefits@uttlesford.gov.uk

You need to include your:

• claim reference
• name
• address

You can also provide evidence by post, online or by visiting the Uttlesford Council Offices.

Identity

Examples of evidence of identity include:

• birth certificate
• passport
• driving licence
• marriage certificate
• National Insurance card
• medical card
• Uk Residence permit
• EEC identity card
• recent gas or electricity bill

We may need to see a number of these documents for each person

National Insurance number

Examples of evidence of National Insurance number include:

• National Insurance card
• payslips
• letters from the Department of Work and Pensions or the tax office

Capital, savings and investments

Examples of evidence of capital, savings and investments include:

• all your bank, building society or post office books
• full bank statements
• certificates for premium bonds
• National Savings Certificates
• TESSAs
• ISAs
• stocks and shares
• bonds
• unit trusts

We need to see evidence of any interest or dividends you get on investments and savings.