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Clinical Waste Collection Service Privacy Notice

This privacy notice is provided for clarification on what information the council needs in order to provide clinical waste collections from domestic properties when requested.

It is necessary for the council to gather, collect, store and process personal information relating to your application. The council puts measures in place to protect the privacy of individuals throughout this process.

As a public authority, we take your rights and freedoms seriously and will only release information when required under law or with your consent.  Further information about your rights, how to contact the Data Protection Officer, how long information is held or how we process your personal information can be found in the council's overarching privacy notice.
 

Information we may collect

The personal data we collect from you includes:

  • name
  • address and postcode
  • telephone number
  • email address
  • name of an alternative contact if required, for example, a carer
  • telephone number of an alternative contact, if required
  • whether a collection is required for sharps or materials contained in clinical waste sacks

Sharing your information

We may share this information with:

  • our collection contractor (General Business Holdings) who collect and dispose of clinical waste on our behalf

Keeping your information

The council will only keep your information for as long as necessary.  Full details of how long the council retains your information can be found in the council's document retention schedules for all services (PDF, 1 MB). After this time your information will be securely destroyed. 

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