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Cost of living support

Financial advice and emotional support on how you can ease the cost of living squeeze.

Communities, Health and Wellbeing Privacy Notice

This privacy notice is provided for clarification on what information and personal data about you the council may need to collect to deliver our services effectively.

Personal data refers to any information with which a living individual can be identified. Individual identification can be by the information alone or in conjunction with other information in the possession of the 'The Authority'.

Personal data

Types of personal data: Individual details

Details: Name, address, other contact details (e.g. email and telephone numbers), gender, marital status, date and place of birth, nationality, employer, job title and employment history, family details including their relationship to you.

Types of personal data: Special categories of personal data

Details: Certain categories of personal data have additional protection under the GDPR. The categories are health, criminal convictions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric or data concerning sex life or sexual orientation.

We process personal information to enable us to undertake investigations, research and for statistical purposes, to understand, monitor and evaluate local crime trends. The information that we receive and share may identify individuals. 

Other reasons why we collect personal data include:

  • Carrying out home safety visits
  • Checking the quality and effectiveness of our services
  • Investigating any concerns or complaints about our services
  • Research and planning of new services
  • Emergency contact information
  • Agreements you may have with the community safety partnership.

We may collect information from:

  • You
  • Your family members
  • Members of the public (reporting anti-social behaviour)
  • Other public bodies such as the police, ambulance service, local councils and the NHS

As a public authority, Council takes your rights and freedoms seriously and will only release information when required under law or with your consent.  Further information about your rights, how to contact the Data Protection Officer, how long information is held or how we process your personal information can be found at the Privacy webpage.

Information we may collect

  • Name
  • Address + Postcode
  • Date of Birth
  • Telephone details
  • Email address
  • Other information required under section 115 of the Crime and Disorder Act
  • Medical information

We may share the information with

  • Other departments of the Council
  • Other District and Borough Councils
  • Government departments and agencies
  • Office of the Police and Fire Commissioner
  • GPs
  • Emergency services
  • Education Services
  • Transport Services
  • Military
  • Voluntary Services

The council will only keep your information for as long as necessary.  Full details of how long the council retains your information can be found in the council's Document Retention Policy (PDF) [705KB] .   After this time your information will be securely destroyed. 


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