Make a complaint about a taxi

You can use this form to complain about a:

•  Taxi driver

•  Hackney carriage or private hire vehicle

•  Private hire company

For more information you can visit our Taxi standards and complaints web page.

Before you start

You'll need to tell us:

•  The vehicle registration number of the taxi or private hire vehicle (shown on the number plate)

•  The taxi or private hire vehicle licence number (shown on the council licence plate)

•  The driver's badge number (normally shown on their badge)

•  The taxi/private hire vehicle operating firm name (if applicable)