Pay for garden waste collection service: existing customers

If you have a subscription for our garden waste service it was extending it by 4 weeks to the end of June to make up for the collections that were missed because of the recent disruptions to the service.

To ensure that your collections continue you needed to have paid online by 10 June 2024. But you can still sign up to renew your subscription to have your garden waste collected.Your subscription will run from 1 July 2024 to 30 June 2025.

What it costs

The garden waste service costs £50 for existing customers.

⚠ There is no reduction in the payment if you sign up after 1 July even though you will not be getting the full 12 months of collections.

Discounts

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you just need to pay £37.50.

You will need to provide your claim number. If you are unsure of your claim number you can call us 01799 510510. You can also get in touch with us using alternative methods via our contact us page.

How to pay

Please include your garden waste reference number with all payments.

Pay online

You can pay can pay for your garden waste collection securely online.

Pay for garden waste collections (opens new window)

Our online payments system is not available from 17:25 to 17:40 every day.

To ensure that your collections continue you needed to have paid online by 10 June 2024.

Please enter:

• Reference - as shown on your letter
• Amount - amount payable
• Description - benefit claim number if applicable

Pay by credit or debit card

To ensure that your collections continue you needed to have paid by phone by 10 June 2024.

You will need to call us on 01799 510510 if you want to pay over the phone using your debit card or credit card.

You can also pay by card at the reception at our London Road Offices in Saffron Walden.

Pay by cheque

To ensure that your collections continue you needed to have paid by cheque by 10 June 2024.

Please ensure that you put your garden waste reference on the back of your cheque. You will then need to send  it to us at:

Uttlesford District Council, Council Offices, London Road, Saffron Walden, Essex CB11 4ER

You can also get in touch with us using alternative methods via our contact us page.