Pay for garden waste collection service - existing customers

Here is how you can pay for your garden waste service if you are an existing customer.

The garden waste collection service is for residents of Uttlesford only and costs £46 until the end of May 2023.

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you only pay £34.50.

You will need to provide your claim number, if you are unsure of this please call 01799 510510.
 

When to pay

To ensure that your collections continue, payments must be made by Monday 16 May.

It can take up to 10 working days for payments to be processed in order for your collections to continue.
 

Ways to pay

We have a number of ways that you can pay for your garden waste collections. Please include your Garden waste reference number with all payments.

Please note, no payments can be made in person at our London Road offices.
 

Pay by annual Direct Debit

Direct Debit is a quick and easy way to pay for our garden waste service.

If you already pay by Direct Debit

If you already pay by Direct Debit, the service will automatically be renewed. We'll take payment on 1 July 2022 from your bank account.

If you want to set up a Direct Debit

If you have previously paid another way but now want to pay by Direct Debit for your garden waste collections you can do so.

Complete a Direct Debit payment form (PDF) [111KB] .

Send your completed form to us by email at uconnect@uttlesford.gov.uk or by post.

We will need to receive your completed Direct debit mandate by 5pm on Wednesday 25 May.

Pay online

You can pay using our secure online payments service. 

Please select the Garden Waste Service tab on the left of the online payments screen.

Please enter:

  • Reference - as shown on your letter
  • Amount - amount payable
  • Description - Surname, first line of your address, post code and benefit claim number if applicable

Pay online now
 

By phone

You will need to call us on 01799 510510 if you want to pay over the phone using your debit card or credit card.
 

By cheque

Please ensure that you put your garden waste reference on the back of your cheque. You will then need to send  it to us at:

Uttlesford District Council, Council Offices, London Road, Saffron Walden, Essex CB11 4ER