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Cost of living support

Advice and support to help manage the rising cost of living.

Pay for garden waste collection service: existing customers

How to pay for a subscription to the garden waste service if you are an existing customer.

If you have a subscription for our garden waste service it should expire on 31 May. But this year we will be extending it by 4 weeks to the end of June to make up for the collections that were missed because of the recent disruptions to the service.

You can sign up now to renew your subscription to have your garden waste collected. Your subscription will run from 1 July 2024 to 30 June 2025.
 

What it costs

The garden waste service costs £50 for existing customers.

Discounts

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you just need to pay £37.50.

You will need to provide your claim number. If you are unsure of your claim number you can call us 01799 510510.
 

How to pay

Please include your garden waste reference number with all payments.

Pay by annual Direct Debit

Direct Debit is a quick and easy way to pay for our garden waste service.

If you already pay by Direct Debit

If you already pay by Direct Debit and there have been any changes to your account details you must let us know by no later that 10 May 2024 for your collections to continue.  We'll take payment on 1 July from your bank account.

If you want to set up a Direct Debit

If you have previously paid another way but now want to pay by Direct Debit for your garden waste collections you can do so.

Complete a  Direct Debit payment form (PDF) [307KB] .

Sending your completed Direct Debit

Send your completed form to us by no later that 10 May 2024 for your collections to continue.  We'll take payment on 1 July 2024 from your bank account.

Send your form by email to uconnect@uttlesford.gov.uk

Send your form by post to: Uttlesford District Council, Council Offices, London Road, Saffron Walden CB11 4ER

Pay online

You can pay can pay for your garden waste collection securely online.

Pay for garden waste collections (opens new window)

Our online payments system is not available from 17:25 to 17:40 every day.

To ensure that your collections continue you needed to have paid online by 10 June 2024.

Please enter:

  • Reference - as shown on your letter
  • Amount - amount payable
  • Description - surname, first line of your address, post code and benefit claim number if applicable

 

Pay by credit or debit card

To ensure that your collections continue you needed to have paid by phone by 10 June 2024.

You will need to call us on 01799 510510 if you want to pay over the phone using your debit card or credit card.

You can also pay by card at the reception at our London Road Offices in Saffron Walden.

Pay by cheque

To ensure that your collections continue you needed to have paid by cheque by 10 June 2024.

Please ensure that you put your garden waste reference on the back of your cheque. You will then need to send  it to us at:

Uttlesford District Council, Council Offices, London Road, Saffron Walden, Essex CB11 4ER