Pay for garden waste collection service: existing customers

You can sign up now to renew your garden waste collections to continue from 1 July 2025 to 30 June 2026.
 

What it costs

For existing customers the garden waste service costs:

• £65 - full rate
• £48.75 - discount rate (only if you receive Local Council Tax Support)

⚠ There is no reduction in the payment if you sign up after 1 July even though you will not be getting the full 12 months of collections.

Discounts

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge.

You will need to provide your claim number. If you are unsure of your claim number you can call us 01799 510510. You can also get in touch with us using alternative methods via our contact us page.
 

How to pay

Please include your garden waste reference number with all payments.

Pay by annual Direct Debit

Direct Debit is a quick and easy way to pay for our garden waste service.

If you already pay by Direct Debit

If you already pay by Direct Debit and there have been any changes to your account details you must let us know by no later that 20 May 2025 for your collections to continue.  We'll take payment on 1 July from your bank account.

If you want to set up a Direct Debit

If you have previously paid another way but now want to pay by Direct Debit for your garden waste collections you can do so.

Complete a Direct Debit payment form (PDF, 289 KB).

Sending your completed Direct Debit

Send your completed form to us by no later that 20 May 2025 for your collections to continue.  We'll take payment on 1 July 2025 from your bank account.

Send your form by email to uconnect@uttlesford.gov.uk

Send your form by post to: Uttlesford District Council, Council Offices, London Road, Saffron Walden CB11 4ER

Pay online

To ensure that your collections continue you needed to have paid by 13 June 2025.

You can pay can pay for your garden waste collection securely online.

Pay online

Our online payments system is not available from 17:25 to 17:40 every day.

Please enter:

• Reference - as shown on your letter
• Amount - amount payable
• Description - benefit claim number if applicable

Pay by credit or debit card

To ensure that your collections continue you needed to have paid by 13 June 2025.

You will need to call us on 01799 510510 if you want to pay over the phone using your debit card or credit card.

You can also pay by card at the reception at our London Road Offices in Saffron Walden.

Pay by cheque

To ensure that your collections continue you needed to have paid by 13 June 2025.

Please ensure that you put your garden waste reference on the back of your cheque. You will then need to send  it to us at:

Uttlesford District Council, Council Offices, London Road, Saffron Walden, Essex CB11 4ER

You can also get in touch with us using alternative methods via our contact us page.