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Cost of living support

Advice and support to help manage the rising cost of living.

Sign up for the garden waste collection service

You can order a new or replacement garden waste bin and set up regular garden waste collections.

Your garden waste bin will be collected every 2 weeks.

The service is suspended for 4 weeks over the Christmas and New Year period.

We collect bins in the north of the district and the south of the district on different weeks. We'll tell you when your bins will be collected when you sign up.

 

New customers

We are temporarily not taking any new garden waste customers while we change our collection rounds.

We apologise for any inconvenience and will update this page as soon as the service resumes for new customers.

Our service will continue as normal for existing customers.

 

Existing customers

If you have not yet renewed your subscription, you can still sign up to have your garden waste bin collected.

Collections

Your subscription will cover you for all collections from 1 June 2023 to 31 May 2024.

Cost

The service costs £50 for the year.

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you just need to pay £37.50.

There's no discount if you renew your subscription part of the way through the year.

Example
If you renew in October, you will need to pay £50 (or £37.50 for LCTS claimants). You will still only get your garden waste collected until 31 May 2024.

Pay

You can pay to renew your garden waste subscription:

  • online
  • by phone
  • by cheque

Pay now
 

What happens next

After you have paid it can be up to 2 weeks before your bin will be collected. This is because we need to add your property back onto the collections round list.

Cancel

You can cancel your garden waste collections if you no longer require the service.

There's no refund if you cancel the service within the subscription period.

To cancel the service, email: greenwaste@uttlesford.gov.uk

Additional bins

We are temporarily not adding an additional bins for our garden waste customers while we change our collection rounds.

We apologise for any inconvenience and will update this page as soon as the service resumes.

Our collection service will continue as normal for existing customers.