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Cost of living support

Advice and support to help manage the rising cost of living.

Sign up for the garden waste collection service

You can order a new or replacement garden waste bin and set up regular garden waste collections.

Contents

- How to sign up to the garden waste service if you are a new customer

- How to renew your subscription for the garden waste service if you are an existing customer

- How to sign up to the garden waste service if you want to order additional bins

 


Sign up to the garden waste service if you are a new customer

The Garden waste collection service is for residents of Uttlesford only and will cost £50 for new customers.

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you just need to pay £37.50.

You will need to provide your claim number, if you are unsure of this please call 01799 510510.

This will cover you for all collections from 1 June 2023 to 31 May 2024.

As a new customer you will also need to pay a one-off fee of £25.50 for a garden waste bin.

How to sign up

You can sign up using our online form. At the end of the form, you'll find instructions on how to pay:

  • online
  • over the phone
  • by cheque

Sign up now
 


Renew your subscription for the garden waste service if you are an existing customer

If you wish to renew your subscription for the garden waste service it will now cost you £50.

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you just need to pay £37.50.

You will need to provide your claim number, if you are unsure of this please call 01799 510510.

This will cover you for all collections from 1 June 2023 to 31 May 2024.

How to pay

Please include your garden waste reference number with all payments.

Pay by annual Direct Debit

Direct Debit is a quick and easy way to pay for our garden waste service.

If you already pay by Direct Debit

If you already pay by Direct Debit and there have been any changes to your account details you must let us know by no later that 25 May 2023 for your collections to continue.  We'll take payment on 1 July 2023 from your bank account.

If you want to set up a Direct Debit

If you have previously paid another way but now want to pay by Direct Debit for your garden waste collections you can do so.

Complete a  .

Sending your completed Direct Debit

Send your completed form to us by no later that 25 May 2023 for your collections to continue.  We'll take payment on 1 July 2023 from your bank account.

Send your form by email to uconnect@uttlesford.gov.uk

Send your form by post to: Uttlesford District Council, Council Offices, London Road, Saffron Walden CB11 4ER

Pay online

To ensure that your collections continue you needed to have paid online by 15 May 2023.

Please enter:

  • Reference - as shown on your letter
  • Amount - amount payable
  • Description - surname, first line of your address, post code and benefit claim number if applicable

Pay online now 

Pay by credit or debit card

To ensure that your collections continue you needed to have paid by phone by 15 May 2023.

You will need to call us on 01799 510510 if you want to pay over the phone using your debit card or credit card.

Pay by cheque

To ensure that your collections continue you needed to have paid by cheque by 15 May 2023.

Please ensure that you put your garden waste reference on the back of your cheque. You will then need to send  it to us at:

Uttlesford District Council, Council Offices, London Road, Saffron Walden, Essex CB11 4ER

 


Sign up to the garden waste service if you want to order additional bins

The Garden waste collection service will cost an extra £50 for every additional bin collection.

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you just need to pay £37.50 for every additional bin collection.

You will need to provide your claim number, if you are unsure of this please call 01799 510510.

This will cover you for all collections from 1 June 2023 to 31 May 2024.

You will also need to pay a one-off fee of £25.50 for every extra garden waste bin you order.

How to sign up

You can sign up using our online form. At the end of the form, you'll find instructions on how to pay:

  • online
  • over the phone
  • by cheque

Sign up now