Sign up for the garden waste collection service

If you live in Uttlesford you can ask us to collect garden waste from your home for just £65 a year, or £48.75 if you receive benefits.

Collections are every 2 weeks.

The service is suspended for one month over the Christmas and New Year period.
 

How to sign up

Join as a new customer, renew your subscription if you already use the service, order additional collections or purchase a replacement bin.

New customers

Sign up for a subscription to the garden waste service if you are a new customer.

You can sign up now to have your garden waste collected from 1 July 2025 to 30 June 2026.

What is costs

For new customers the garden waste service costs:

• £95.50 - full rate
• £79.25 - discount rate (only if you receive Local Council Tax Support)

This includes the cost of a garden waste bin.

⚠ There is no reduction in the payment if you sign up after 1 July even though you will not be getting the full 12 months of collections.

Discounts

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. There is no discount on the cost of a garden waste bin.

You will need to provide your claim number which is available on any correspondence from us. If you are unsure of your claim number you can call us 01799 510510, you can also get in touch with us using alternative methods via our contact us page.

Bins

We aim to deliver your bin within 10 working days. But due to high demand we are taking longer than usual.

Please bear with us and be assured we will be getting your new bin to you as quickly as possible.

How to sign up

You can sign up using our online form. At the end of the form you'll find instructions on how to pay:

• online
• over the phone
• by cheque
• in person

Sign up now
 

Existing customers

Renew your subscription for the garden waste service if you are an existing customer.

You can sign up now to renew your subscription to have your garden waste collected. Your subscription will run from 1 July 2025 to 30 June 2026.

What it costs

For existing customers the garden waste service costs:

• £65 - full rate
• £48.75 - discount rate (only if you receive Local Council Tax Support)

⚠ There is no reduction in the payment if you sign up after 1 July even though you will not be getting the full 12 months of collections.

Discounts

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge.

You will need to provide your claim number. If you are unsure of your claim number you can call us 01799 510510.

How to pay

Please include your garden waste reference number with all payments.

Pay online

To ensure that your collections continue you needed to have paid by 13 June 2025.

Please enter:

• Reference - as shown on your letter
• Amount - amount payable
• Description - benefit claim number if applicable

Pay for garden waste collections (opens new window) 

Pay by annual direct debit

Direct Debit is a quick and easy way to pay for our garden waste service.

If you already pay by Direct Debit

If you already pay by Direct Debit and there have been any changes to your account details you must let us know by no later that 20 May 2025 for your collections to continue.  We'll take payment on 1 July from your bank account.

If you want to set up a Direct Debit

If you have previously paid another way but now want to pay by Direct Debit for your garden waste collections you can do so.

Complete a Direct Debit payment form (PDF, 289 KB).

Sending your completed Direct Debit

Send your completed form to us by no later that 20 May 2025 for your collections to continue.  We'll take payment on 1 July 2025 from your bank account.

Send your form by email to uconnect@uttlesford.gov.uk

Send your form by post to: Uttlesford District Council, Council Offices, London Road, Saffron Walden CB11 4ER

Pay by credit or debit card

To ensure that your collections continue you needed to have paid by 13 June 2025.

You will need to call us on 01799 510510 if you want to pay over the phone using your debit card or credit card.

You can also pay by card at the reception at our London Road Offices in Saffron Walden.

Pay by cheque

To ensure that your collections continue you needed to have paid by 13 June 2025.

Please ensure that you put your garden waste reference on the back of your cheque. You will then need to send  it to us at:

Uttlesford District Council, Council Offices, London Road, Saffron Walden, Essex CB11 4ER

Additional bins and collections

Sign up to the garden waste service if you want to order additional bins and collections.

If you have a lot of garden waste you can pay for an additional bin and collection from 1 July 2025 to 30 June 2026.

What it costs

The garden waste service costs £65 for each year of additional collections.

⚠ There is no reduction in the payment if you sign up after 1 July even though you will not be getting the full 12 months of collections.

Discounts

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. This will mean that you just need to pay £48.75.

You will need to provide your claim number. If you are unsure of your claim number you can call us 01799 510510.

Bins

You will also need to purchase an additional garden waste bin from us. This costs £30.50.

There is no discount on the cost of a bin.

We aim to deliver your bin within 10 working days. But due to high demand we are taking longer than usual.

Please bear with us and be assured we will be getting your new bin to you as quickly as possible.

How to sign up

You can sign up using our online form. At the end of the form you'll find instructions on how to pay:

• online
• over the phone
• by cheque
• in person

Sign up now
 

Get a replacement bin

Request a replacement garden waste bin.

You can request a replacement garden waste bin if yours has been lost or damaged.

A replacement garden waste bin costs £30.50.

How to order a bin

You can order a new bin using our online form. At the end of the form, you'll find instructions on how to pay:

• online
• over the phone
• by cheque
• in person

Order a bin now