Housing and homelessness support

Get help and advice from us if you're homeless or about to lose your home.

You can contact our Housing Otions Team for help and advice Monday 8:30am to 5pm, Tuesday, Wednesday and Thursday 1pm to 5pm and Friday 8:30am to 4:30pm.

They can help you if you have 

  • lost your home
  • worried about losing your home
  • need to move out of your home

Do not wait to come to us for help if you are worried. The sooner you come to us the more help we can give you.

Duty to refer

Some organisations have to refer you for help and advice if they think that you are at risk of becoming homeless. This is called the duty to refer

Housing Options help sheets

The Housing Options Team have produced some guidance documents to help you

Housing Options and homelessness frequently asked questions (FAQs)

Are you worried about losing your home, homeless or experiencing domestic abuse?

Homeless or at risk of homelessness

If you are homeless or at risk of becoming homeless, you should contact our Housing Options Team as soon as possible

Apply for a council or housing association home

Check if you are eligible, find out how to apply and search for available council and housing association homes

Help paying your Council Tax, rent and bills

What to do if you are having difficulty paying your Council Tax or housing rent or are struggling with bills and debt