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Cost of living support

Financial advice and emotional support on how you can ease the cost of living squeeze.

Plans, policies and strategies

Information on all the council's policies and plans and strategies, including our latest Corporate Plan.

We are committed to the safeguarding of children and adults. All of our policies are written to take account of safeguarding.
 

Corporate Plan

Corporate Plan 2023-27


 

Plans

pdf_icon  Economic Development Plan 2025-29 (PDF) [778KB]

Emergency Response Plan

Housing Revenue Account Business Plan 2016-2046 (PDF, 1 MB)

Information and Communications Technology Plan 2024-2029 (PDF, 650 KB)

Productivity Plan 2024

pdf_icon  Workforce Plan 2023-2027 (PDF) [552KB]
 

Charters

Customer Charter
 

Policies

A-boards Policy (Essex County Council)

Access to Information Policy (PDF, 472 KB)

Anti-Social Behaviour Policy (PDF, 202 KB)

Bribery Act Policy (PDF, 178 KB)

Business Rates Discretionary Rate Relief Policy (PDF, 168 KB)

CCTV Policy (PDF, 124 KB)

COVID-19 Additional Relief Fund (CARF) Policy (PDF, 270 KB)

Compliments, suggestions and complaints policy 

Complaints about Housing Services Policy

Cost of Living Support Fund Policy 2024/25

Council Tax and Housing Benefit Civil Penalties Policy (PDF, 386 KB)

Council Tax, Business Rates & Local Council Tax Support Counter Fraud Policy (PDF, 310 KB)

Council Tax Support Exceptional Hardship Policy (PDF, 165 KB)

Council Tax empty homes and second homes premiums policy 2025-26 (PDF, 209 KB)

Data protection policy statement

Decant and Downsizing Policy

Direct Payment and Safeguard Policy (PDF, 264 KB)

Disabled Adaptations Policy

Discretionary Housing Payment Policy (PDF, 184 KB)

Document retention schedules for all services (PDF, 1 MB)

Early Retirement Policy (PDF, 174 KB)

Emergency Planning and Business Continuity Policy

Enforcement Policy (PDF, 446 KB)

Enforcement Policy and Operational Procedures for Offences subject to Fixed Penalty Notices (PDF, 472 KB)
Premises Licensing Enforcement Policy (PDF, 303 KB)
Planning Enforcement Policy (PDF, 270 KB)
Council Tax, Business Rates and Local Council Tax Support Anti-fraud Enforcement Policy (PDF, 306 KB)

pdf_icon  Ethical Investment Policy (PDF) [202KB]

Equality Policy (PDF, 1 MB)

Freedom of Information Act Publication Scheme (PDF, 568 KB)

Statement of Principles under the Gambling Act 2005: Policy for 2025-2028 (PDF, 877 KB)

 General Data Protection Regulation (GDPR) training policy

Grant Allocation Policy (PDF, 334 KB)

Greener Deliveries Grant Policy

Home Repairs Assistance Policy (PDF, 484 KB)

Housing Allocations Scheme (Allocations Policy) (PDF, 312 KB)

Housing and Repairs Compensation and Reimbursement Policy

Statement of Licensing Policy 2022-2027 (PDF, 872 KB)

Licensing Policy relating to the Hackney Carriage and Private Hire trade (PDF, 773 KB)

Managing unacceptable behaviour policy

Modern Slavery and Human Trafficking Statement 2024/25

pdf_icon  Omicron Leisure and Hospitality Grant Policy (PDF) [161KB]

Pay policy

Planning Enforcement Policy (PDF, 270 KB)

Pricing and Concessions Policy

Privacy Notice Policy

Private Sector Housing Enforcement Policy (PDF, 660 KB)

pdf_icon  Private Sector Housing Empty Homes Policy (PDF) [375KB]

Recharge Policy (PDF, 568 KB)

Regulation of Investigator Powers Act (RIPA) Policy

Rent Arrears Policy

Risk Management Policy 2024/25 (PDF, 437 KB)

Safeguarding Children, Young People and Adults Policy and Reporting Procedure (PDF, 588 KB)

Special category personal data policy

Sports Provision Major Projects Grant: allocation policy

Standby and Recall to Work Payment Policy (PDF, 78 KB)

Street Naming And Numbering Policy (PDF, 363 KB)

Tables and Chairs on the Highway Policy (Word doc, 35 KB)

Tenancy Fraud Policy (PDF, 231 KB)

Tenancy Policy

Wheeled Bin Policy

Whistleblowing Policy (PDF, 176 KB)
 

Strategies

pdf_icon  Capital Strategy 2025-2026 (PDF) [167KB]

pdf_icon  Climate Crisis Strategy 2021-2030 (PDF) [1MB]

pdf_icon  Commercial Strategy 2025-2030 (PDF) [3MB]

Counter Fraud and Corruption Strategy 2022-2024 (PDF, 259 KB)

pdf_icon  Counter Fraud and Corruption Strategy 2022-2024 Action Plan (PDF) [507KB]

Prevention of money laundering procedures

Prosecution policy

Corporate Consultation Strategy

Cycling Strategy (PDF, 6 MB)

Health and Wellbeing Strategy 2023-2028

Homelessness and Rough Sleeping Strategy 2020-2025 (PDF, 580 KB)

Housing Strategy 2021-2026

Information Governance Strategy and Framework

pdf_icon  Medium Term Financial Strategy 2025-2030 (PDF) [166KB]

Procurement Strategy 2022-2026

pdf_icon  Treasury Management Strategy 2025-2026 (PDF) [201KB]

Tenancy strategy

Constitution

Constitution

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