Plans, policies and strategies

Information on all the council's policies and plans and strategies, including our latest Corporate Plan.

We are committed to the safeguarding of children and adults. All of our policies are written to take account of safeguarding.

Corporate Plan

Corporate Plan 2022-2026

Corporate Plan delivery plan 2022-2023


Emergency Response Plan

Housing Revenue Account Business Plan 2016-2046 (PDF) [1MB]

Housing Revenue Account Business Plan - Priorities for Action 2016-2021 (PDF) [235KB]


Customer Charter


A-boards Policy (Essex County Council)

Abusive, persistent or vexatious complaints policy

Bribery Act Policy (PDF) [179KB]

Business Rates Discretionary Rate Relief Policy (PDF) [221KB]

COVID-19 Additional Relief Fund (CARF) Policy (PDF) [288KB]

Compliments, suggestions and complaints policy 

Council Tax and Housing Benefit Civil Penalties Policy (PDF) [386KB]

Council Tax, Business Rates & Local Council Tax Support Counter Fraud Policy (PDF) [296KB]

Council Tax Support Exceptional Hardship Policy (PDF) [149KB]

Data Protection Policy Statement (PDF) [249KB]

Decant and Downsizing Policy (PDF) [585KB]

Direct Payment and Safeguard Policy (PDF) [264KB]

Disabled Adaptations Policy

Discretionary Business Grant Scheme Policy (PDF) [141KB]

Discretionary Housing Payment Policy (PDF) [184KB]

Document Retention Policy (PDF) [1MB]

Early Retirement Policy (PDF) [208KB]

Emergency Planning and Business Continuity Policy

Environmental Health Enforcement Policy (PDF) [409KB]

Equality Policy, equality information and the Equality Duty

Enforcement Policy (PDF) [446KB]

Enforcement Policy and Operational Procedures for Offences subject to Fixed Penalty Notices (PDF) [472KB]
Enforcement Policy – Premises Licensing (PDF) [303KB]
Planning Enforcement Policy (PDF) [211KB]
Council Tax, Business Rates and Local Council Tax Support Anti-fraud Enforcement Policy (PDF) [306KB]

Freedom of Information Act Policy (PDF) [240KB]

Freedom of Information Act Publication Scheme (PDF) [568KB]

Food Sampling Policy (PDF) [303KB]

  General Data Protection Regulation (GDPR) Training Policy (PDF) [119KB]

Greener Deliveries Grant Policy

Home Repairs Assistance Policy (PDF) [484KB]

Housing Allocations Scheme (Allocations Policy) (PDF) [239KB]

Licensing Act 2003 Policy 2017-2022 (PDF) [482KB]

Licensing Policy relating to the Hackney Carriage and Private Hire trade (PDF) [697KB]

Omicron Leisure and Hospitality Grant Policy (PDF) [161KB]

Pay Policy

Planning Enforcement Policy (PDF) [211KB]

Pricing and Concessions Policy

Privacy Notice

 Private Sector Housing Enforcement Policy (PDF) [85KB]

Recharge Policy (PDF) [528KB]

Regulation of Investigator Powers Act (RIPA) Policy

Rent Arrears Policy

Risk Management Policy (PDF) [402KB]

Special category personal data policy

Sports Provision - Major Projects Grant Allocation Policy

Standby and Recall to Work Payment Policy (PDF) [76KB]

Street Naming And Numbering Policy (PDF) [363KB]

Tables and Chairs on the Highway Policy (Word doc) [35KB]

Tenancy Fraud Policy (PDF) [231KB]

Tenancy Policy

Wheeled Bin Policy

Whistleblowing Policy (PDF) [108KB]


Capital Strategy 2022-2023 (PDF) [867KB]

Climate Crisis Strategy 2021-2030 (PDF) [1MB]

Commercial Strategy 2022-2027 (PDF) [2MB]

Counter Fraud and Corruption Strategy 2022-2024 (PDF) [204KB]

Counter Fraud and Corruption Strategy 2022-2024 Action Plan (PDF) [507KB]

Prevention of money laundering procedures

Prosecution policy

Corporate Consultation Strategy

Cycling Strategy (PDF) [6MB]

Economic Development Strategy and Action Plan 2018-2021 (PDF) [2MB]

Health & Wellbeing Strategy 2017-2022 (PDF) [3MB]

Homelessness and Rough Sleeping Strategy 2020-2025 (PDF) [580KB]

Housing Strategy 2021-2026

Medium Term Financial Strategy 2022-2027 (PDF) [1MB]

Procurement Strategy

Tenancy Strategy

Treasury Management Strategy 2022-2023 [901KB]




Additional information

Equality and Health Impact Assessments