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Cost of living support

Advice and support to help manage the rising cost of living.

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Pay any council bill, fine or invoice online, via your bank, by phone, in person or by sending a payment to us by post.
 

Council Tax and Business Rates Direct Debits

Due to a technical issue Direct Debit payments for Council Tax and Business Rates which would normally be taken on 15 August have been collected a day early.

We would like to apologise for any inconvenience caused during this time.
 

What's happening

If you have a Direct Debit set up to pay your Council Tax or Business Rates on the 15th of each month you'll find that our bank has taken the payment a day early this month. This means that our bank has taken the payment today (14 August) rather than on 15 August.
 

What to do

If this will cause you a problem or if you would like any advice on what to do please contact us.

Telephone: 01799 510510

Email: revenues@uttlesford.gov.uk

Find information about Direct Debits on the Direct Debit website.

 

Updated: 10:22 on 14 August 2023

Privacy

Uttlesford District Council is the data controller for any personal information you provide to the council. For more information on your data protection rights or how to contact our Data Protection Officer, please look at our privacy notices.
 

Pay for something

Bins for a new build property

You can pay online if you have ordered waste and recycling bins for a new build property.

On the portal select 'New Build Bin Fee Payment' from the menu on the left of the page.

You will also need to make sure that you have filled in a request for a new bin for a 'new-build' property.

Building control application

Pay for planning or building control applications

Business Improvement District (BID) levy

If you are a business in a BID area you will be asked to pay a small levy on top of your business rates.

Business rates

Pay your business rates

Council Tax

Pay your Council Tax

Covid-19 fixed penalty notice

You can pay a fixed penalty notice using our online payments portal

On the portal select 'Fixed Penalty Notices Covid 19 Payment' from the menu on the left of the page.

Garage rent

Pay housing and garage rent

How to pay your rent if you rent one of our garages.

Garden waste

Existing customers

Pay for garden waste collection service - existing customers

How to pay for the garden waste service if you are an existing customer.

New customers

Pay for garden waste collection service - new customers

How to pay for the garden waste service if you are a new customer.

Housing benefits overpayments

You can pay any housing benefit overpayments you have received by using our online payments portal

On the portal select 'Housing Benefit Overpayments Payment' from the menu on the left of the page.

Housing rent

Pay your rent

How to pay your rent if you live in one of our properties.

Invoices

Pay an invoice from us using our online payments system. You will need to select the 'Sundry Debtor' payment option from the menu on the payments page.

Pay an invoice

Parking ticket

Parking ticket (PCN)

How to pay or challenge a parking ticket (also called a Penalty Charge Notice).

Planning application

Pay for planning or building control applications

Temporary road closure

You can pay online if you apply for a Street Closure Order to close a road for an event in Uttlesford.

On the portal select 'Temp Road Closure Payment' from the menu on the left of the page.

You will also need to make sure that you have filled in an application for a Street Closure Order.

 

Other ways to pay

Pay by telephone 

If you would like to pay over the phone please call us on 01799 510510 and then press 1 for payments.

Our Customer Service Centre is open for payments, phone and email enquiries.

Internet banking

We can accept internet banking payments. We would request that you include your reference number in any payment. The council's bank details are Account number 20999555 Sort Code 20-74-21.

Please note: If you wish  to make payments to your Housing Rent Account (for council dwellings and garages only) you should use the following bank details: Account number 80940143 Sort code 20-74-21.

Pay by post

You can send cheque payments to Uttlesford District Council, London Road, Saffron Walden CB11 4ER. Make sure that you include your information and details of what you are paying for, such as account rent account numbers or planning application references.

Pay in person

The reception at our London Road Offices in Saffron Walden is open.

We are not able to take any cash payments at the reception desk.