Cost of living support

Financial advice and emotional support on how you can ease the cost of living squeeze.

Council tenants and leaseholders

Find how to report a repair, about maintaining your home or how to apply for adaptations due to a disability or health related problem. Also information on how to purchase your council home or swap it for another house.

Replacing your electricity meter

Ofgem is advising householders that they need to replace their old Radio Teleswitch Service (RTS) meters before support for the service is turned off at the end of June.

You may have a RTS meter if you heat your home using electricity or night storage heaters, or you get cheaper energy at different times of day.

Your electricity supplier should get in touch to arrange an upgrade to a smart meter before this deadline. If you have not yet heard from them you should contact them immediately.

Repairs and maintenance

How to report a repair to a council owned property, which parts of your home you are responsible for and how to make alterations to your property

Rent payments and arrears

Help and advice on paying your rent as a council tenant and what to do if you are having difficulty keeping up payments

Tenant and leaseholder engagement

Find out how we engage with you as tenants and leaseholders and you can get involved with shaping the housing service

Your tenancy

Information on how to change or end your tenancy agreement, what to do if you suspect tenancy fraud and find support if you need it

Home adaptations

How to apply for adaptations to your council home if you have a disability or a health related problem

Swap your council or housing association home

As our tenant you have the right to exchange homes with another tenant, whether it is another Uttlesford tenant, another council tenant, or the tenant of a housing association

Right to Buy: buying your council home

Find out how you can purchase your council home

Leasehold services

What it means to be a leaseholder

Housing repairs and maintenance contract

Information for tenants on why we are procuring a new contract for maintaining our properties and when this will be happening