Council tenants and leaseholders
Find how to report a repair, about maintaining your home or how to apply for adaptations due to a disability or health related problem. Also information on how to purchase your council home or swap it for another house.
Bogus council house mould and damp treatment scam
Be on your guard if you are contact by someone offering to treat mould and damp in your home. We have had reports of our tenants being contacted through WhatsApp by individuals claiming to be offering treatments for mould and damp on behalf of the council.
Your tenancy
Information on how to change or end your tenancy agreement, what to do if you suspect tenancy fraud and find support if you need it
Rent payments and arrears
Help and advice on paying your rent as a council tenant and what to do if you are having difficulty keeping up payments
Tenant and leaseholder engagement
Find out how we engage with you as tenants and leaseholders and you can get involved with shaping the housing service
Report a repair
Who to contact for repairs to a council owned property, what you can expect from the council and which parts of your home you are responsible for
Complaints, compliments and feedback on housing repairs
We aim to provide you with a high-quality housing service and welcome all feedback
Home adaptations
How to apply for adaptations to your council home if you have a disability or a health related problem
Tenants and leaseholders annual report 2021-22
Our annual report to council tenants and leaseholders tells you how we're performing, how we use the money we get from rents and service charges, where we're doing well and where we need to improve
Swap your council or housing association home
As our tenant you have the right to exchange homes with another tenant, whether it is another Uttlesford tenant, another council tenant, or the tenant of a housing association
Right to Buy: buying your council home
Find out how you can purchase your council home