Council tenants and leaseholders
Find how to report a repair, about maintaining your home or how to apply for adaptations due to a disability or health related problem. Also information on how to purchase your council home or swap it for another house.
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A professional market research company called Acuity is carrying out the tenant satisfaction measures (TSMs) 2024/25 survey for us.
If you are a council tenant or leaseholder Acuity may contact you asking for your views.
Repairs and maintenance
How to report a repair to a council owned property, which parts of your home you are responsible for and how to make alterations to your property
Rent payments and arrears
Help and advice on paying your rent as a council tenant and what to do if you are having difficulty keeping up payments
Tenant and leaseholder engagement
Find out how we engage with you as tenants and leaseholders and you can get involved with shaping the housing service
Your tenancy
Information on how to change or end your tenancy agreement, what to do if you suspect tenancy fraud and find support if you need it
Home adaptations
How to apply for adaptations to your council home if you have a disability or a health related problem
Swap your council or housing association home
As our tenant you have the right to exchange homes with another tenant, whether it is another Uttlesford tenant, another council tenant, or the tenant of a housing association
Right to Buy: buying your council home
Find out how you can purchase your council home
Leasehold services
What it means to be a leaseholder
Housing repairs and maintenance contract
Information for tenants on why we are procuring a new contract for maintaining our properties and when this will be happening
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