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Cost of living support

Advice and support to help manage the rising cost of living.

Council tenants and leaseholders

Find how to report a repair, about maintaining your home or how to apply for adaptations due to a disability or health related problem. Also information on how to purchase your council home or swap it for another house.

Your tenancy

Information on how to change or end your tenancy agreement, what to do if you suspect tenancy fraud and find support if you need it
  1. Types of tenancy
  2. Estate management
  3. Advice for tenants
  4. Tenancy fraud

Rent payments and arrears

Help and advice on paying your rent as a council tenant and what to do if you are having difficulty keeping up payments
  1. Pay your rent
  2. Problems paying your rent
  3. Rent arrears: what can happen if you don't pay your rent
  4. Help with paying your rent

Tenant and leaseholder engagement

Find out how we engage with you as tenants and leaseholders and you can get involved with shaping the housing service
  1. Tenant and Leaseholder Panel
  2. Tenant Engagement Strategy consultation
  3. Tenants and leaseholders: how we engage with you
  4. Housing Board

Report a repair

Who to contact for repairs to a council owned property, what you can expect from the council and which parts of your home you are responsible for

Complaints, compliments and feedback on housing repairs

We aim to provide you with a high-quality housing service and welcome all feedback

Home adaptations

How to apply for adaptations to your council home if you have a disability or a health related problem

Swap your council or housing association home

As our tenant you have the right to exchange homes with another tenant, whether it is another Uttlesford tenant, another council tenant, or the tenant of a housing association

Right to Buy: buying your council home

Find out how you can purchase your council home

Leasehold services

What it means to be a leaseholder